Imprint & General Terms of Use

Wien Ticket Customer Service
If you have any questions regarding your ticket order, please contact our customer service at: kundenservice@wien-ticket.at

Wien Ticket Call Center
For ticket orders by phone, please contact our call center at +43.1.58885 (Monday to Saturday, except public holidays from 8 a.m. to 8 p.m.).

Notice pursuant to the ODR Regulation (EU) No. 524/2013: https://eur-lex.europa.eu/eli/reg/2013/524/oj/eng
Please note that we are neither legally obliged nor voluntarily participating in any alternative dispute resolution procedures. In case of disputes or customer complaints, please contact: kundenservice@wien-ticket.at

WT Wien Ticket GmbH
1150 Vienna, Hütteldorfer Straße 2f
Phone: +43 1 58885 - 500 (no ticket inquiries)
Fax: +43 1 58885 - 550
Email: office@wien-ticket.at

VAT ID: ATU 61348624
Company Register: FN 256701b
Commercial Court: Handelsgericht Wien
Chamber Affiliation: WKO Wien
Data Processing Register No.: 2111235

Managing Director
Thomas Waldner

Concept, Development & Implementation of this Website
WT Wien Ticket GmbH in cooperation with
echonet communication GmbH

Responsible for Text, Images and Content (News Editorial)
WT Wien Ticket GmbH

Company Purpose:
The company’s purpose includes:
(a) the development, licensing, operation, distribution, and ongoing support of an IT-supported ticketing system for events of all kinds, especially in Vienna, under the name Wien Ticket;
(b) the establishment and operation of organizational and event facilities (hereinafter referred to as “Call Center”) and the provision of services for third parties through such facilities;
(c) the sale, brokerage, and support of the sale of tickets for events of all kinds;
(d) the collection, processing, and transmission of data for the purpose of automated data traffic, as well as the provision of services in automated data processing and information technology (hereinafter referred to as “CRM”);
(e) the trade, brokerage, and support of trade in goods of all kinds related to events, such as audio and video media and promotional items;
(f) the management of and participation in companies with at least partially similar business purposes.
The company is also entitled to conduct all business and take all measures that appear conducive to achieving the company’s purpose, including participating in other companies domestically and abroad.

Further information about us can be found here.

Statement on the General Direction of the Medium
Primarily, content and tickets for events of all kinds are published and offered for sale.

Shareholder
WTH Wien Ticket Holding GmbH

Please also refer to our General Terms and Conditions (GTC) and our Privacy and Cookie Policy.

2. General Website Terms of Use

Disclaimer
The data and information on this website are provided solely as preliminary information for interested parties about events. Interested parties are obliged to obtain information directly from the event organizer regarding the location, type, program, time, and duration of the event.
WT Wien Ticket GmbH therefore assumes no liability for the accuracy, reliability, or completeness of the information and event notices published on the website and in communications, neither towards visitors nor organizers.
WT Wien Ticket GmbH reserves the right to make changes or additions to the provided information without prior notice.

WT Wien Ticket GmbH does not guarantee specific availability of the website or booking system, nor is it liable for damages or additional costs caused by transmission errors, technical defects and disruptions, operational interruptions, or unlawful interference with IT systems of the user or third parties, as well as publicly accessible systems and transmission networks.
Liability for any other damages of any kind arising in connection with the direct or indirect use of the information provided on the WT Wien Ticket GmbH website is also excluded.

WT Wien Ticket GmbH assumes no responsibility for the content of linked websites and points out that these have not been checked for accuracy or completeness. WT Wien Ticket GmbH has no influence on the design and content of linked pages and emphasizes that these are not contents of WT Wien Ticket GmbH.

Copyright
The content of the WT Wien Ticket GmbH website is protected by copyright in its entirety and in parts. Copying (downloading, printing) of content is permitted only for personal or private use, provided that the content is not modified and copyright notices or other legal notices are not removed, altered, or distorted.

Any further use (uploading, distribution, public reproduction) and any commercial use of the content in whole or in part is expressly prohibited. The use of trademarks (e.g., logos), regardless of the presence of ® or ™ symbols, is also prohibited.
Please note that even if content is downloaded or otherwise reproduced from the website, the rights remain with WT Wien Ticket GmbH.
Any use beyond this copyright notice requires written permission from the management of WT Wien Ticket GmbH.

Vienna, August 10, 2022